References to "you", "User" shall mean the end user accessing and using the Services offered and references to " BestoSys ", "we", "us" and "our" shall mean BestoSys Solutions Private Limited.
Changes to Our Policy
BestoSys collects the following information
Following information gets collected by BestoSys, while the Users access the Website or Service.
What is personal information?
“Personal information” is broadly defined under this policy as information or data that describes identifiable characteristics of an individual (which, either directly or indirectly, in combination with other information available or likely to be available with BestoSys is capable of identifying such an individual). Without prejudice to the foregoing, Personal Information shall also include “sensitive personal data or information” of an individual (being a natural person) as per applicable Indian law, and excludes any information which is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005 or any other law in effect. Personal Information is collected by the BestoSys only if the User provides it voluntarily and agrees to the use and processing thereof. BestoSys confirms that such data is only collected where it is necessarily required for its business operations.
When does BestoSys access Personal Information?
In providing our Service, we do not own, control or direct the use of the User Information stored or processed on our servers at the direction of our Users, and in fact we are largely unaware of what information is being stored on our server and only access such information as reasonably necessary to provide the Service (including to respond to support requests), as otherwise authorized by our customers or as required by law. We are the data processors and not the data controllers of the information on our servers for purposes of the EU Directive on Data Protection (Directive 95/46/EC) and the Swiss Federal Act on Data Protection. Our EU or Swiss based Users, who control their customer data and send it to BestoSys for processing, are the controllers of that data and are responsible for compliance with the Directive. In particular, BestoSys’s Users are responsible for complying with the Directive and relevant data protection legislation in the relevant EU member state before sending Personal Information to BestoSys for processing. We work with our Users to help them provide notice to their customers concerning the purpose for which Personal Information is collected. As the processors of Personal Information on behalf of our Users, we follow their instructions with respect to the information they control to the extent consistent with the functionality of our Service. In doing so, we implement technical, physical and administrative measures against unauthorized processing of such information and against loss, destruction of, or damage to, Personal Information.
Information We May Collect
Non-Personally Identifiable Information
When you visit our Website, we may passively collect non-personally identifiable information about you via certain Internet technology tools. This information consists of your IP address, cookies and web beacons, as well as information regarding the type of browser and operating system that you use, along with other similar analytic data.
Your "IP address" is usually associated with the network location and physical location from which you enter the Internet.
The term "cookies" refers to electronic data stored by your computer browser. The cookies enable us to facilitate your access to different aspects of the Website. For example, by showing when and how you visit our Website, cookies help us to see which pages of the Website are popular and which are not. Cookies can also help us to improve your enjoyment of this Website, for example, by remembering your address or other information when you request information or services on the Website. Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that if you disable this function, it may impact your use and enjoyment of the Website.
The term "web beacons" refer to Internet tools, such as transparent images on the Website or in emails that we may send to you that help us to determine, for instance, whether a page has been viewed or an email opened. For example, when you ask us to send you information on a promotion or newsletter, we may use web beacons to determine how many of the emails that we sent you were actually opened. In general, any electronic image viewed as part of a web page, including a banner ad, can contain a web beacon. These Internet technology tools allow us to track the internet browser most commonly used to access our site and the pages that are most popular, which statistics assist us in making our Website more user-friendly and accessible.
BestoSys may use third party service providers to assist us in collecting and analyzing this non-personally identifiable information.
Following are the permissions our mobile app seeks, and the reasons thereof.
Any grievance or complaint, in relation to processing of information, should be addressed in writing to Komal Phatak, who will redress the grievances of the Users expeditiously within a maximum of one month from the date of receipt of grievance, and who can be reached by:
Limitation of Liability
BestoSys will not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data and loss of your personal information) and for use of or inability to use material, products or services of any kind that is offered or to provide indemnity or any other remedy to User or any third party.